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STORE POLICY
Privacy Policy
Vellira ("we," "our," "us") respects your privacy. This policy explains what information we collect, how we use it, and your rights regarding it.
Information We Collect
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Contact information: name, email address, shipping/billing address, phone number
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Payment information: processed securely through our third-party payment processors; we do not store full card details
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Order information: items purchased, order history
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Technical information: IP address, browser type, device information, and cookies used to improve site performance and personalize your experience
How We Use Your Information We use your information to:
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Process and fulfill your orders
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Communicate with you about your order, shipping updates, and customer service inquiries
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Send marketing communications, only if you have opted in (you may unsubscribe at any time)
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Improve our website, products, and customer experience
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Prevent fraud and comply with legal obligations
Cookies Our site uses cookies to remember your preferences, keep items in your cart, and analyze site traffic. You can control cookie settings through your browser or our cookie consent banner.
Sharing Your Information We do not sell your personal information. We may share information with trusted third parties who help us operate our business, such as:
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Payment processors
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Shipping carriers
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Email marketing and analytics providers
These parties are only permitted to use your information to provide services to us.
Data Retention We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law.
Your Rights Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal data. To make a request, contact us at [insert support email].
Changes to This Policy We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
Contact Us Questions about this policy can be directed to [insert support email].